SAFETY & SUPPORT
Every cook is reviewed
Fitness Cooks submit experience, food-safety details, references and identity verification. Our team reviews each application before approval, and only approved cooks can see or claim opportunities.
Food safety first
Cooks confirm safe handling, cooking temperatures, portioning, labeling and storage as part of the visit checklist before a visit can be marked complete.
Private by default
Your exact address is hidden until you confirm a booking, and is then shared only with your assigned cook.
Report a problem
After a visit, either side can submit a private report that only our team can read. Serious reports can suspend an account while we review.
Need help now?
Use the message thread on your booking for anything visit-related. For urgent safety concerns, contact local emergency services first, then report it to us.